Introduction
Welcome to Innerlight Wellness. We respect your privacy and are committed to protecting the information you share with us.
This Privacy Policy describes how information may be collected and used when you visit our website, submit an enquiry, request an appointment, or communicate with our practice.
By using this website, you acknowledge that you have read and understood this Privacy Policy.
Information We Collect
Depending on how you interact with our website, we may collect information such as:
- Your name and contact details.
- Email address and telephone number.
- Information you voluntarily provide through contact or appointment forms.
- Appointment-related information.
- Information you provide when communicating with us.
- Technical information such as browser type, device information, and website usage data.
Please avoid submitting highly sensitive personal or medical information through ordinary website forms unless specifically requested through an appropriate secure communication channel.
How We Use Your Information
Information provided to us may be used for legitimate practice and website-related purposes, including:
- Responding to your enquiries.
- Managing appointment requests.
- Providing information about our services.
- Communicating with you regarding your request.
- Improving our website and user experience.
- Maintaining website security and preventing misuse.
We aim to collect and use only information that is reasonably necessary for the relevant purpose.
Data Security
We take reasonable measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
Your Privacy Is Important
We strive to handle your information carefully and responsibly and encourage you to use appropriate secure communication channels when sharing sensitive information.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, to provide services, maintain appropriate records, resolve disputes, comply with legal obligations, or protect our legitimate interests.
The length of time information is retained may depend on the type of information and the purpose for which it was collected.
Third-Party Websites
Our website may contain links to third-party websites, platforms, or services.
We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of those websites before providing personal information.
Your Privacy Rights
Depending on applicable law, you may have rights regarding the personal information we hold about you. These may include requesting access to, correction of, or deletion of certain information.
If you would like to make a privacy-related request, please contact us using the details provided below.
Children's Privacy
This website is not intended to knowingly collect personal information from children without appropriate involvement or consent from a parent, guardian, or other authorized person where required by law.
If you believe that a child has provided personal information through our website inappropriately, please contact us so that we can review the situation.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, services, or applicable legal requirements.
Any updated version will be posted on this page with a revised "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy or would like to make a privacy-related request, you can contact our practice.
Rajguru Nagar, Ludhiana, Punjab 141012